Terms & Conditions

Give Us a Call - (9am-7pm)

Terms & Conditions

Give Us a Call - (9am-7pm)

Terms and Conditions

This website is owned and operated by Trade genie Ltd trading as Tidy Transit

The terms we/us/our refer to Trade Genie Ltd trading as Tidy Transit

**1. Services**

Tidy Transit provides removal services for homes and offices, as well as end of tenancy cleaning. By booking our services, you agree to abide by the terms outlined in your booking confirmation.

 

**2. Booking Process**

To book our services, you must provide accurate and complete information about the job, including the location, size of the property, and any specific requirements. We reserve the right to refuse or cancel bookings based on inaccurate or incomplete information.

 

**3. Payment**

To secure your booking, we require a deposit, the amount of which will be communicated to you during the booking process. Deposits can be paid via bank transfer, a payment link, or over the phone. The remaining balance is due to the service provider upon completion of the job and should be paid face to face. Late payments may result in additional charges or cancellation of the booking.

 

**4. Cancellation and Rescheduling**

If you need to cancel or reschedule your booking, please notify us as soon as possible. Cancellations made within 48 hours of the scheduled booking date and time will be subject to cancellation fees. We reserve the right to cancel or reschedule bookings due to unforeseen circumstances or events beyond our control.

 

**5. Feedback and Complaints**

We welcome feedback from our customers and strive to address any complaints or concerns in a timely manner. Please contact us directly with any feedback or complaints you may have.

 

**6. Intellectual Property**

All content and materials on our website, including text, images, logos, and trademarks, are the property of Tidy Transit or its licensors and are protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

 

**7. Changes to Terms and Conditions**

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. By continuing to use our website or services after any changes are made, you agree to be bound by the revised Terms and Conditions.

 

**8. Governing Law**

This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

If you have any questions or concerns about these Terms and Conditions, please contact us at enquiries@tidytransit.com