Privacy Policy

Give Us a Call - (9am-7pm)

Privacy Policy

Give Us a Call - (9am-7pm)

Privacy Policy

At (Trade Genie Ltd trading as) Tidy Transit, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website and services.

**1. Information We Collect**

We collect various types of information when you interact with our website or use our services, including:

– Personal Information: This may include your name, email address, phone number, and any other information you provide to us when requesting a quote or booking our services.

– Job Details: When you request a quote or book our services, we collect information about the job, such as the location, size of the property, and any specific requirements.

– Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, and pages visited.

 

**2. How We Use Your Information**

We use the information we collect for the following purposes:

– Providing Services: We use your information to provide you with the services you request, including arranging home and office removal services and end of tenancy cleaning.

– Communication: We may use your contact information to communicate with you about your booking, provide updates, and respond to your inquiries.

– Improving Services: We analyze usage data to improve our website and services, ensuring a better experience for our customers.

– Marketing: With your consent, we may send you promotional emails about our services or special offers.

 

**3. Sharing Your Information**

We may share your information with third parties for the following purposes:

– Service Providers: We share job details with our network of service providers to fulfill your booking request. Only the necessary information required to complete the job will be shared.

– Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights or the rights of others.

 

**4. Data Security**

We take the security of your personal information seriously and have implemented measures to protect it from unauthorized access, disclosure, alteration, or destruction.

 

**5. Your Choices**

You have the following choices regarding your information:

– Access: You can request access to the personal information we hold about you and request corrections if necessary.

– Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the instructions in the communication or contacting us directly.

 

**6. Changes to This Privacy Policy**

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or contacting you directly.

 

**7. Contact Us**

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at enquiries@tidytransit.com